Your customers already message you.Now let them order from you.
Retail Ordering turns your store's WhatsApp number into a complete ordering channel: catalogue, cart, payment straight to your bank, and delivery updates. Your customers stay in the chat they already use. You run everything from one dashboard.
Sample screen for illustrative. Delivery fees are set by each store.
Stores already taking orders on WhatsApp with us
Getting an order on WhatsApp is not the same as having an ordering system
Taking orders by chat today
- Someone reads and re-confirms every order by hand
- Payment screenshots matched to orders manually
- Orders missed in the rush hour
- "When will it come?" calls for every delivery
- 20–30% commission on every aggregator order
- Marketplace payouts that arrive 7–15 days later
Taking orders with Retail Ordering
- Customers order from your catalogue, so orders arrive complete
- Payment marked against each order automatically
- Every order has a live status on your dashboard
- Confirmation, dispatch and delivery updates sent on WhatsApp
- One transparent platform fee: 1% to 2% of sales, or ₹15 to ₹25 per order
- Payments settle to your own bank account
Retailers who run their counter and their WhatsApp
“मेरे ग्राहक, मेरा नंबर, मेरा हिसाब।”
Phone numbers and buying history stay with the store, not with an aggregator.
“अब लिस्ट पढ़नी नहीं पड़ती।”
Customers order from your catalogue, so orders arrive complete.
“कब आएगा?” वाले कॉल्स बंद।
Confirmation, dispatch and delivery updates go out on WhatsApp.
“सारे ऑर्डर, एक जगह।”
Every order has a live status on your dashboard.
“पैसा सीधा मेरे अकाउंट में।”
Payments settle to your own bank account.
Your customers on your terms, on your store's timeline
Built specifically for Indian retail merchants who want to protect their customer relationships and margins.
All your customer data
You own the customer relationship, phone numbers, and buying history. No aggregator intermediary or hidden customer lists.
Automated in-chat catalogue
Customers browse visual cards with variants and prices directly within WhatsApp without leaving the app or downloading anything.
Direct bank settlements
Payments flow straight to your own UPI QR / bank account. Zero platform withholding, delays, or high marketplace commissions.
One merchant dashboard
Accept, prepare, and assign delivery partners from a single web view on mobile or desktop with live real-time status updates.
Automated WhatsApp updates
Live order confirmations, dispatch notices, and verified delivery OTP sent automatically to customers at each stage.
Zero platform lock-in
Export customer orders, contacts, and product lists anytime. No predatory exclusivity contracts or penalties.
Five kinds of stores where WhatsApp ordering pays off fastest
High repeat orders, regular customers, and high-trust categories where aggregators eat too much margin.
Pet Stores & Supplies
“स्टोर का सामान खत्म हो गया, वही मंगाना था।”
Restaurant & Sweet Shops
“मिठाई हो तो 10 गिफ़्ट बॉक्स चाहिए।”
Supermarket
“वीकेंड का राशन, फल और सब्ज़ी—सब डन।”
Meat & Seafood Stores
“संडे का 1.5 किलो करी कट।”
Kirana & Grocery Stores
“भैया, महीने का किराना, वही लिस्ट।”
From 1st contact to live store in five steps
We handle the catalogue digitisation so you can keep running your shop.
Share your price list
Send us an Excel sheet, photos of your shelves, or a PDF. Our catalog team structures and enters your items within 24 hours.
Link payment
Connect your merchant VPA or current account. Every payment settles straight to your bank with zero platform hold.
Test order simulation
Place a test order on your store number. Experience the customer cart flow and live merchant dashboard firsthand.
Deploy QR & bio links
We provide custom table tents, storefront stickers with QR codes, and a WhatsApp bio link for your social handles.
Start taking orders
Your regulars start ordering via WhatsApp. Our team monitors your first 50 live orders to ensure smooth fulfillment.
Watch a real order, start to finish
See how a customer in Mumbai places an order for Mighty Furries directly inside WhatsApp, from opening catalog to verified doorstep OTP.
Instant WhatsApp Storefront
Customer sends a quick "Hi" and receives an instant interactive store catalog with zero app download.
Live Catalogue & Smart Search
Customer browses categories, searches products, and adds pack variants directly into the cart.
1-Tap Cart Review & Checkout
Transparent itemized bill with instant delivery address selection and direct UPI payment.
Order Tracking & Delivery OTP
Automated WhatsApp receipt, live delivery partner details, and secure 6-digit OTP verification.
Pay only when you make sales. Choose your model.
Choose between percentage of sales or fixed fee per order.
Plan A: Percentage of Sales
A simple percentage of your monthly sales.
- Direct payments straight to your shop bank account
- Automated WhatsApp store catalogue & 1-tap cart checkout
- Zero commission on cancelled orders • Minimum ₹500/mo
Plan B: Fixed Fee per Order
A fixed rupee amount per order regardless of bill size.
- Fixed predictable rupee cost per order with zero % cut
- Live merchant dispatch dashboard & delivery verification OTP
- Zero commission on cancelled orders • Minimum ₹500/mo
One-Time Handshake charges for setting up the Store: ₹10,000*
Includes complete catalogue digitization (up to 500 SKUs), high-res photo crops, physical store QR standee and 30 days dedicated support for your first 100 orders.
How much will your store keep?
Enter your monthly orders and sales. The fees and savings update as you type, compared to a 25% aggregator cut.
Questions retailers ask us most
Everything you need to know about setting up your WhatsApp ordering storefront.
Most retail software charges you ₹2,000–₹5,000 every single month regardless of whether you make any sales. With Retail Ordering, you pay a one-time onboarding fee of ₹12,000 which covers full catalogue digitisation, photography cleanup, UPI bank verification, and QR kit printing. After that, you only pay a low 1.25% to 2% platform fee when an order actually occurs.
Tell us about your store
Fill this quick 60-second form or message us directly on WhatsApp. We will review your category and share a customized store preview.
- Dedicated catalog manager assigned
Our team organizes your price lists, variants, and high-res photos.
- Store preview within 24 hours
Test the customer ordering flow on WhatsApp before paying anything.
- Zero upfront commitment required
See your store running live first. Decide when you are 100% satisfied.